As the former, it is the representative of members’ interests on public and private sector economic, business and environmental forums. With a dedication to developing and maintaining the standards of the industry, the organisation has responsibilities in related business, economic, social and environmental activities. It also promotes the growth of small and medium enterprises that are owned by those deemed to be previously disadvantaged.
- Functions as both a trade association and an employers’ association
- Represents the interests of hotels, restaurants, conference centres, caterers, B&B’s and guesthouses, clubs, suppliers and trainers, consultants and service providers to the hospitality industry
- Promotes the growth of small and medium enterprises