Cape Town International Airport (CTIA) is a significant air travel hub in Africa – ranking as the third largest on the continent consistently earning prestigious awards for excellence.
Whether you’re passing through for business, leisure, or a bit of both, we’ve highlighted everything you need to know to help you navigate your way around CTIA.
Cape Town International Airport Location and Terminals
Situated 20 km (about 12 miles) from Cape Town’s city centre, CTIA has a strategic location catering to both domestic and international travellers. The airport consists of two terminals: one for international flights and the other for domestic travel. These terminals are connected through a central building, making it easy for passengers to transfer between flights.
Accessibility
CTIA places a strong emphasis on making travel accessible to everyone, especially passengers with disabilities. Amenities include moving walkways and ramps with gentle slopes, passenger elevators that go to all levels, and wheelchair-friendly access points to shops, restaurants, and viewing decks. For any assistance, let the airport know at least 48 hours before your trip by calling 021 935 3737.
Facilities
CTIA offers a wide range of facilities to enhance your travelling experience:
- Visitor Information: If you’re looking for information about your stay in Cape Town, stop by the Visitor Information Centre conveniently located within the central terminal on the ground floor.
- Financial Services: ATMs are located in all terminals, and currency exchange kiosks are placed in key areas, such as the baggage claim area in the domestic arrivals, both sides of the security checkpoint in the international terminal, and the central terminal. There are also banks available within the airport.
- Family-Friendly Amenities: For parents, there are baby-changing areas in the women’s restrooms.
- Shopping: Shopping enthusiasts will find plenty of options, including duty-free shops in the international terminal and various other stores throughout the airport offering clothing, jewellery, crafts, souvenirs, and more.
- Dining Options: Hungry travellers have access to numerous fast-food outlets, sit-down restaurants and bars. There are also halal options.
- Airport Lounges: CTIA offers travellers premium airport lounges such as South African Airways Lounge, British Airways Lounge, SLOW Lounge and Bidvest Premier Lounge. There is also a smokers’ lounge located in the international departures terminal.
- Internet: Wi-Fi is available at both the international and domestic terminals. Passengers can access up to 4 hours of free Wi-Fi connection or 1GB/500MB of data at no charge.
- Additional Services: The airport provides various other services, including a pharmacy, post office, prayer room, bag wrapping services, baggage storage and porter services.
Transportation
There are various ways you can travel to and from Cape Town International Airport. You can use:
- Car Rentals: Leading car rental companies are situated in front of the Transport Plaza and Central Terminal Building, offering a variety of vehicles to choose from.
- Taxis/Cabs: Arriving passengers are advised to only use Authorised Airport Taxis. The authorised taxi companies offer a walk-in service operated from the transport kiosks and domestic arrivals desk in the Central Terminal Building.
- E-Hailing Services: If you’re using Uber or Bolt, the designated pick-up point is located on the ground floor of Parkade 1.
Check-in
Passengers should arrive 2 hours before departure for domestic flights, and 3 hours for international flights to complete the check-in procedures.
Contact Details
General Enquiries: 021 937 1200
Flight Information: 086 727 7888
E-mail: customercare@airports.co.za
Website: www.airports.co.za/airports/cape-town-international-airport
