Cape Town International Airport has been named Africa’s Best Airport in the 2020 World Airport Awards.
Cape Town came in second place two other categories: the Best Airport Staff in Africa category and the 10 to 20 million passengers category.
View the full Airport Awards results.
The 2020 World Airport Awards event was due to take place on 1 April 2020 at in Paris but was cancelled due to the COVID-19 pandemic. The results were announced online on 10 May 2020.
Watch the awards video below.
Singapore Changi Airport was named as the World’s Best Airport in 2020. Tokyo Haneda Airport came in second place and Hamad International Airport Doha rose to number three in the world. More than 500 airports were featured in the 2019-2020 awards customer survey.
The awards are regarded as a benchmark for the world airport industry, assessing customer service and facilities across over 550 airports.
Cape Town International Airport is the second-largest airport in South Africa, serving travellers from all over the world. It was extensively upgraded and renovated in 2010, and today it has world-class facilities and is widely regarded as one of the best airports in Africa.
There are two terminals—international and domestic—linked by a large central terminal building. The distance between the two is easily walkable, and there is a common check-in area, so connecting flights will go off without a hitch.
Cape Town International Airport is approximately 20km south-east from Cape Town city centre.
The airport has good facilities for those with disabilities. There are travelators and gentle gradient ramps, passenger lifts to all levels, and wheelchair access to shops, restaurants, and viewing areas.