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ServiceGurus is an agile, family-owned business that is run and managed by two dynamic ladies, Shireen and Michelle.

Having grown up together, the duo always dreamt about one day opening a business together, and so their journey began with the launch of ServiceGurus in 2015.

With their combined 40 years’ experience in the tourism and hospitality industry, and their boundless enthusiasm and passion for service excellence, they are challenging the way companies empower and enable their teams, through unconventional, hands-on customised training methods and coaching.

Their vision is to create a guest-obsessed culture through developing and upskilling people, the heart of every business.

Passion drives changes! Honesty, integrity and respect are the core values that inspires us to contribute to South Africa’s Tourism and Hospitality Industry. Through training and development, they change lives!


  • Training & Development
  • Leadership & Engagement
  • Customer Service Training
  • Project Management

Enquiry Form

Please complete this form and a Cape Town Tourism representative will contact you shortly or call us at 0861322223



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