Season Readiness Networking Event
As we head into the busy summer season, Visitor Safety becomes an important focus for us all and the topic for Cape Town Tourism’s last networking function was very fittingly “Season Readiness”. The event was held at the Cape Town Lodge on Thursday 21st November 2013 and hosted various speakers from tourism partners in the city.
The Disaster Risk Management Department of the City of Cape Town will be hard at work over the season, teaming up with law enforcement agencies and specialised services for an integrated approach to safety and security.
Proactive measures will be employed through visible policing and deployment of staff to major attractions and beaches. Neighbourhood safety officers and volunteers will make a valuable contribution as eyes and ears on the ground. Teams from Sports and Recreation have 1,500 holiday programmes ready to roll over December and in January and there will be a deployment of 250 trained and accredited lifeguards between 10:00 – 18:00 on designated beaches.
Lifeguards will also be on duty at 36 swimming pools and 26 shark spotters will keep a close watch along the False Bay Coastline. The City, with its partners, will go all out to ensure the safety of both residents and visitors.
The 24/7 dedicated hotline is 021 597 6003 / 080 911 HELP (4357).
The V & A Waterfront, with over 23 million visitors a year, has impressive proactive and reactive programmes in place with 24/7 armed response teams, a 24/7 control room operation and 24/7 surveillance cameras.
There is increased visibility of security personnel from September right through the season in common areas and walking routes and increased bicycle patrols in parking garages. Some 16,500 people work in the Waterfront and coupled with the number of annual visitors, safety and security is of prime importance, as is a commitment to responsible tourism that includes conservation of natural heritage, reduction in social and environmental impact and above all a memorable experience for locals and visitors.
Iconic Table Mountain, part of the Table Mountain National Park that extends down the spine of the Peninsula and under the management of SANParks, presents security challenges with 30 000 hectares in the Cape Town metropole, a lot of which is open access. The safety and security task teams include rangers, a dog unit, off-road vehicles and motorcycles who work closely with SAPS, tourism agencies, Metro Police and marine and coastal management.
The Tourism industry can assist SANParks by giving tourists vital information about the park that includes the do’s and don’ts of mountain hiking, the importance of using mountain guides, visiting remote areas in groups rather than alone – all of which can prevent injury.
Cape Town Tourism plays an important role in providing information to tourists through our Network of Visitor Information Centres and various communication channels like our website, newsletters and social media platforms.
We work with the City and Province as well as SAPS and the CCID and distribute collateral on safety tips and responsible tourism.