Industry Blog

Tourism services update – July 2012

The visitors services team witnessed the effect of the low season on the network during June. Over the counter enquiries within the Cape Town Tourism network decreased by15% month on month while the entire network including accredited VIC’s shows a 29% decrease month on month.  The total number of visitors for entire CTT network incl accredited VIC’s was 11 517 and 7 683 for the CTT network (excl accredited VIC’s).

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5th annual e-Tourism Africa summit launched in Cape Town

The fifth annual e-Tourism Africa summit will take place on September 13 and 14 at the Cape Town International Convention Centre. The summit will bring together some of the world’s leading experts in online tourism, including TripAdvisor, Wanderfly, Expedia, Facebook developers and a host of new and innovative speakers. New sessions will cover Facebook campaigning for tourism and mobile travel apps. South African Tourism is the title sponsor of the two-day conference, with Cape Town Tourism as the host sponsor.

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Cape Town Tourism lends insights into visitor safety

Cape Town Tourism held its quarterly Visitor Safety and Security Forum at the Hilton Hotel in the city centre on Wednesday, June 27, 2012. The aim of the meeting was to facilitate dialogue around public safety issues in a proactive manner. Representatives from major attractions, such as the Table Mountain Cableway, V&A Waterfront and Kirstenbosh National Botanical Garden as well as the Central City Improvement District (CCID) and SAPS, were in attendance.

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Tourism services update – May 2012

A total of 176 member care communications were recorded for May, which include, emails, office calls and telephonic interactions.

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Marketing services update – May 2012

May saw the launch of our winter campaign “Discover why Cape Town warms up in Winter” which, amongst others, included radio adverts on 5fm and print adverts in the Sunday Times newspaper.

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Insights from German and Dutch trade representatives

Cape Town Tourism (CTT) representatives from Germany and The Netherlands addressed CTT members at the University of Stellenbosch Bellville campus.

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Tourism insights: inclusive pricing

On a recent trip to Cape Town to spend a week exploring the Unexpected Cape Town, as a guest of Cape Town Tourism (CTT), Mary Tebje spent time with a number of suppliers, experiencing their products and services before delivering a presentation to CTT members on how value and exceptional service are key for business growth.

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Cape Town at Indaba 2012

Cape Town was well represented at Indaba 2012 in Durban from May 12 to 15, 2012.

Exhibitors on the Western Cape Pavilion included Cape Town Tourism members Table Mountain Cableway, Cape Point Partnership, V&A Waterfront, City Sightseeing Bus Tours, Cape Info Africa, Cape By Design Tours, The Westin, Four Rosmead, HGTS Tours, Lagoon Beach Hotel, Sun Tours, Waterfront Boat Company and White Shark Projects.

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Escape to the Cape wins national award – ETEYA

On Saturday evening, May 12, 2012, Escape to the Cape was announced the national winner of the prestigious 2012 Emerging Tourism Entrepreneur of the Year Award (ETEYA) at the opening ceremony of the Tourism INDABA in Durban. Shaheed Ebrahim expresses his thanks and describes what winning this award means for Escape to the Cape.

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Indaba 2012 in photos

Indaba 2012, one of the world’s largest tourism marketing events, attracted thousands of exhibitors, trade representatives, media and visitors to the sunny city of Durban from May 12 to 15, 2012.

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