Industry Blog – Cape Town Tourism

The Consumer Protection Act and the hospitality industry

A recent tourism seminar held jointly by Cape Town Tourism and FEDHASA, highlighted some of the laws contained in the Consumer Protection Act that would have direct bearing on the hospitality industry.

Consumer Protection Act explained at information session

Cape Town Tourism industry members yesterday gathered at the Radisson Blu hotel for an information session relating to the new Consumer Protection Act. This included presentations by Peter Cumberlege of the Federated Hospitality Association of South Africa (Fedhasa) and Max Ebrahim of legal firm Webber Wentzel.

Brand Cape Town Discussion Forum

It was a meeting of some of the best creative minds in the Mother City as Cape Town Tourism introduced the city’s proposed new brand positioning to a receptive audience during its brand workshop at the Freeworld Design Centre in the CBD last week.

Mariëtte du Toit-Helmbold, CEO of Cape Town Tourism, spoke passionately about the new destination strategy that focuses on marketing our hometown as an inspirational city in which to live, work, learn and invest.

Talking Tourism: Managing the tourism experience with online marketing

In an online article by Brandseye.com earlier this month entitled “Manage the Tourism Experience”, the issue of the relationship between tourism and online marketing once again came to the fore.

Tourism’s road towards Vision 2020

May 2011 gave rise to a number of interesting developments set to influence the future of tourism. President Jacob Zuma signed the Global Leaders for Tourism campaign – the first African head of state to do so – which is a joint initiative to boost international tourism between the United Nations World Tourism Organisation and the World Travel & Tourism Council.

Talking Tourism: Feedback from Indaba 2011

I am happy to report back to the tourism industry and Cape Town Tourism members after a jam-packed Indaba that demonstrated that South Africa’s tourism industry is on par with and in many instances leading the rest of the world in terms of industry innovation and creativity.

Wine Tourism – the fruits of the vine

As reported by Tourism Update Online, South African Minister of Tourism Marthinus van Schalkwyk recently spoke at Spier Estate, outside Stellenbosch, about South Africa’s potential in the wine tourism sector, placing special emphasis on the importance of securing its place on the map as a wine tourism destination.

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Responsible tourism: Unlocking the potential

As tourism grows to join the ranks of the world’s major commercial industries, so do the questions around the impact this industry has on our fragile world and its people. Tourism can do as much or not more harm than good if not developed and managed responsibly.

Talking Tourism: Mixed Easter results

Easter is traditionally a busy time for Cape Town, especially in terms of domestic and local tourism. This year saw the largest number of entries in the history of the Two Oceans Marathon, with a record field of close to 23 000 runners participating. Many of the marathon runners extended their stay in Cape Town by a number of days, making full use of the unusual culmination of public holidays.

Talking Tourism: Move to publish domestic airlines’ on-time performance

Earlier this month we reported on the rise of low-cost carriers (LCCs) in South Africa since 1994 with four low cost airlines now running daily domestic flights between most of the country’s major cities, including Cape Town. Mango Airlines, 1Time and Kulula have all provided this service for a number of years, and were joined by a new player in March; Velvet Sky, who now also operate flights between Johannesburg and Durban, and Johannesburg and Cape Town.