Member Benefits
As the official marketing, visitor and industry services agency for Cape Town, Cape Town Tourism can provide your business with a wide range of benefits. These are divided into core benefits, which are included in the annual membership fee, and additional benefits, which are available to members only at an extra cost.
CORE MEMBERSHIP BENEFITS
In return for your investment, you will receive:
Accreditation and affiliation
Exclusive to members, you can use our Cape Town Tourism member logo, which shows that you are affiliated to and accredited by Cape Town Tourism, on all your activities to support your brand.
Online opportunities
Inclusion of your business information in the internal Cape Town Tourism database. This is the source for information, referrals and reservations by all Cape Town Tourism team members. Approximately 150 000 enquiries are attended to each month.
Listing of all accommodation, tour operator, tourist guide, conference venue, conference organiser and preferred supplier members on the official Cape Town website, www.capetown.travel. This site receives over 60 000 unique visitors per month.
Promotion of visitor and business-related special offers online.
Listing of all tourism business members on the provincial website of Cape Town Routes Unlimited, www.tourismcapetown.co.za.
Listing all tourism business members on the digital media platform touch-screen units available at all Visitor Information Centres (VICs) and at key locations across the city and beyond.
Marketing opportunities
This includes brochure display for tourism businesses at selected Cape Town Tourism VICs. Browse all current opportunities.
The promotion of specials in the annual Winter and My Cape Town campaigns is also included.
Marketing and business support
This includes assistance with accreditation according to minimum requirements, applications for tourism road signage and guidance for emerging entrepreneurs. Members can request copies of official marketing and visitor material, including the official Cape Town Visitors’ Guide and maps.
Press and familiarisation trips
As a member you will have the opportunity to co-host or get involved in Cape Town Tourism’s Guest and Media Relations programme.
Market intelligence
Access to the latest visitor economy statistics, including monthly trends and attraction monitoring.
Events, networking and communication
This includes participation in the educational programme to promote your business to Cape Town Tourism and other members, regular communication from Cape Town Tourism and participation in networking events. See listings of past and upcoming events.
Discounts from third-party suppliers
Discounts, special offers and value added services from preferred service providers and fellow members of Cape Town Tourism. See listing of all suppliers.
ADDITIONAL BENEFITS AVAILABLE AT AN EXTRA COST
Participating in these additional programmes is a business decision that must be made to add value to your business and the marketing that you already do. The options and platforms have been developed and negotiated on the most cost-effective basis possible by Cape Town Tourism.
Advertising opportunities
There are opportunities to advertise in the official Cape Town Visitors’ Guide, the official digital media platform, official Cape Town maps and mini-guides, as well as advertising on third-party platforms at a reduced rate negotiated by Cape Town Tourism. Find out more about these opportunities.
Shows and exhibitions
We have a presence at leading trade and consumer events both in South Africa and overseas. Members can get involved at a fraction of the cost of exhibiting at these shows solo, either by joining us on the stand or by distributing your marketing material.
Marketing opportunities
Marketing opportunities are added to the website on a regular basis so that members can get involved with opportunities that apply to their business. See recent marketing opportunities.
Bookings and referrals
Cape Town Tourism provides a bookings and referrals service for all accommodation, tours, experiences, transport and car hire businesses at an 11% commission. Find out more about the booking terms and conditions.
Contact our membership team on +27 (0)21 487 6800 or email .(JavaScript must be enabled to view this email address) for further assistance.

