Criteria

Membership is available to all sectors of tourism and related service industries, as well as business at large. Our membership programme works on the basis of partnership and is aimed at all businesses, large and small.
The programme focuses on businesses in Cape Town. However, if you are located outside Cape Town, you may join Cape Town Tourism as an affiliate member to access the many benefits of membership and promotion through Cape Town Tourism’s channels.
All businesses are required to complete an application form that includes information such as contact details, business registration number, VAT number (if applicable) and promotional information about your business.
You will also need to agree to the Cape Town Tourism code of conduct.
Businesses that would like to receive enquiries and reservations will also need to agree to the Cape Town Tourism booking terms and conditions.
Businesses that would like to display brochures in the official Cape Town Tourism Visitor Information Centres will need to agreed to the terms and conditions for brochure display.
Accommodation establishments that are not graded by the Tourism Grading Council of South Africa and tour operators that have not passed the South African Tourism Services Association minimum criteria will need to be assessed and comply with the Cape Town Tourism minimum requirements criteria.
Businesses are required to pay the annual membership fees according to the relevant category and rates in advance. The membership period runs from September 1 to August 31 each year. Members may join throughout the year and will be charged a pro rata rate until August 31. Membership benefits may only be redeemed after full payment is received or a debit order has been implemented.
To find out more about what Cape Town Tourism members receive for their investment, please read our list of member benefits.
To apply for membership, simply complete the online form and our membership team will contact you, or download the relevant application form for your business.
We look forward to having you as a member of the Cape Town Tourism.
