A-Z of Tourism associations

Cape Town Tourism works with many other organisations involved in tourism promotion and development in South Africa in general, and Cape Town in particular. These relationships allow us to best represent and promote the interests of our members at all times.

There are a number of local, provincial and national tourism and tourism-related organisations. We have compiled an A-Z list of over 50 organisations and links to their websites for your information:

Accelerate Cape Town
Accelerate Cape Town is a business-led initiative aimed at bringing together stakeholders in the Cape Town region to develop and implement a long-term vision for sustainable, inclusive economic growth.

Airports Company of South Africa (Acsa)
Acsa provides safe and secure infrastructure for airlines to move people and goods from one point to another. In addition, Acsa is involved in promoting the growth and development of domestic and international tourism in South Africa.

Association of South African Travel Agents (Asata)
Asata is a voluntary, non-profit association that represents the interests of South African travel agents.

Backpacking South Africa (BSA)
BSA was formed as a trust, with the objective of assuring backpackers and other independent travellers of certain standards at backpacking establishments. “The trademark of a BSA service is an easygoing atmosphere in which you can mingle with fellow travellers, friendliness, value for money and an amazing experience,” says the BSA’s website.

Black Management Forum (BMF)
The BMF is an independent, non-governmental initiative dedicated to placing black managers on an equal footing with managers from other backgrounds and environments. The BMF was founded in 1976 and is today the primary black management organisation in South Africa. Although the strategic focus of the BMF is on black managers, its policy and philosophy is non-racial. To that end, its membership was opened to all races in 1989.

Capeable s a private company providing consulting and training services to organisations on matters relating to disabilities that could affect their businesses.

Chambers of business, Cape Town
These include the Cape Town Regional Chamber of Commerce and Industry, the Cape Coast Chamber and the Helderberg Afrikaanse Sakekamer.

Cape Craft and Design Institute (CCDI)
The CCDI is a not-for-profit organisation and was set up in 2001 to promote and grow craft as an economic sector in the Western Cape province of South Africa. The institute has published an excellent craft map and is able to introduce you to a variety of excellent crafters and artists to meet your tastes and to encourage you to “buy Cape Town”.

Cape Film Commission
This non-profit organisation is the official advocate for the feature film, television, video, commercials and stills photography production industry in the Western Cape. The aim of the commission is to position Cape Town as a globally competitive film city, thereby boosting tourism, job creation and the development of skills.

Cape Town International Airport
The airport is a gateway for international and domestic air arrivals and departures in Cape Town and has been a multiple award-winner in the World Travel Awards. The airport is operated by the Airports Company South Africa (Acsa).

Cape Town International Convention Centre (CTICC)
The centrally located and modern CTICC is Cape Town’s largest convention centre, and plays a significant role in stimulating business tourism in the city. Many important global meetings and conferences have been held here since it opened in 2003.

Cape Nature
Cape Nature’s vision is to turn biodiversity conservation into a key component of the local economic development processes in the Western Cape province.

Cape Point Route
This privately operated local destination and product marketing agency promotes the area of the Cape Peninsula from Muizenberg to Hout Bay.

Cape Town Partnership
This independent, non-profit organisation strives to develop, manage and promote the city centre of Cape Town as a place for all citizens and visitors, and as a leading centre for commercial, retail, residential, cultural, tourism, education, entertainment and leisure activities. The Cape Town Partnership is a collaboration between the public and private sectors to develop, promote and manage Cape Town Central City.

Cape Town Pride
Cape Town Pride organises the Annual Pride Festival of events in Cape Town, to celebrate and strengthen the pride that members of the gay, lesbian, bisexual and transgender communities have in themselves, their diversity and their city. Cape Town Pride contributes towards building a safe and supportive community spirit by making a strong and positive statement for social, mental and physical health.

Cape Tourist Guides’ Association (CTGA)
CTGA is a private, non-profit organisation that acts as a pressure group and a consultative body on matters concerning guiding, and provides constant updates to its members via talks, courses, electronic newsletters and other forms of support.

City of Cape Town Tourism Department
This department drives the city’s local tourism mandate and implements its sector strategy. Programme areas include community-based tourism development, product development, business development, destination marketing (contracted to Cape Town Tourism), destination planning, strategic infrastructure, industry liaison and transformation.

Consumer Protector
This department of the provincial government is responsible for assisting consumers in the Western Cape with consumer complaints and consumer education.

Department of Environmental Affairs and Tourism (DEAT)
This is a national government department, whose vision is to lead environmental management and tourism in the interests of sustainable development and to contribute to the improvement of the quality of life of all South Africans. The management of national parks falls under this department.

Department of Home Affairs
This national department offers a wide range of services to South African citizens (including passport and identity document applications), as well as foreigners visiting or wishing to stay in South Africa.

Fair Trade in Tourism South Africa (FTTSA)
FTTSA aims to facilitate the integration of fair trade principles and criteria into South African tourism so that the industry is more sustainable. Businesses that meet the FFTSA principles and criteria of fair share, democracy, respect, reliability, transparency and sustainability can become accredited by this scheme.

Federated Hospitality Association of South Africa (Fedhasa)
Fedhasa is a well-respected, voluntary membership association. The majority of members are from the hotel and restaurant sectors.

Guest House Association of South Africa (Ghasa)
Ghasa offers various benefits and assistance to members, as well as booking opportunities for travellers. Only those establishments that comply with the association’s high standards are accepted as members.

International Marketing Council (IMC)
The IMC was established in 2002 to help create a positive brand image for South Africa.

Proudly South African
Proudly South African is an exciting campaign to promote South African companies, products and services which are helping to create jobs and economic growth in our country. Companies that meet the standards set by Proudly South African can use the logo to identify themselves, their products and services.

Skal is a professional organisation of tourism leaders that promotes global tourism and friendship. Members, who are the industry’s managers and executives, meet to discuss and pursue topics of common interest.

South African Airways (SAA)
South African Airways is South Africa’s national airline. Its mission is to be the carrier of choice in the markets it serves.

Southern African Association for the Conference Industry (SAACI)
SAACI is dedicated to maintaining and improving the standards of efficiency and professionalism for the conference and events industry in Southern Africa.

South African Tourism
South African Tourism is the official national tourism marketing agency for South Africa, and focuses mostly on marketing the country to foreign visitors. The organisation is also involved in research into niche and source markets.

South African Tourism Johannesburg Head Office:
90 Protea Road, Chislehurston, Johannesburg, 2196.
Private Bag X10012, Sandton, 2146.
Tel: +2711 895 3000 Fax: +2711 895 3001
e-mail: info@southafrica.net

South African Tourism offices across the world:
Australia: info.au@southafrica.net
China: info.ch@southafrica.net
France: info.fr@southafrica.net
Germany: info.de@southafrica.net
India: india@southafrica.net
Italy: info.it@southafrica.net
Japan: info@southafricantourism.or.jp
Netherlands: info.nl@southafrica.net
United Kingdom: info.uk@southafrica.net
United States of America: info.us@southafrica.net

South African Tourism Services Association (Satsa)
Satsa is a non-profit, member-driven association representing the private sector of the incoming tourism industry in Southern Africa. The majority of members are from the tour operator and transport sectors.

Statistics South Africa
Statistics South Africa (sometimes abbreviated to “Stats SA”) is the country’s national statistics organisation, which correlates and publishes statistics on an ongoing basis, including foreign arrivals and hotel performance. These statistics are available to the public on Statistics South Africa’s website, www.statssa.gov.za.

Table Mountain National Park
This international tourism icon and World Heritage Site receives millions of visitors annually. The park’s vision is “A Park for All, Forever” and its goal is to be recognised as the world’s premier urban national park.

Tertiary academic institutions
Travel and tourism education, training and research are carried out by the following key institutions: University of Cape Town, University of the Western Cape and the Cape Peninsula University of Technology.

Tourism Business Council South Africa (TBCSA)
TBCSA represents the business sector of the tourism industry and aims to ensure that through representation at national and provincial level, the appropriate macro strategies are adopted for developing and maintaining an environment in which international and local tourism will prosper as a national priority.

Tourism Empowerment Council of South Africa
The council aims to become the key driver in the tourism transformation fraternity by providing practical tools and support to assist businesses to implement the Tourism BEE Charter and scorecard.

Tourism Enterprise Partnership (TEP)
TEP helps small, medium and micro-enterprises (SMMEs) to identify business opportunities in the tourism value chain and to equip themselves to take advantage of these opportunities through capacity-building initiatives. It provides both financial and non-financial assistance.

Tourism Grading Council of South Africa (TGCSA)
TGCSA’s mandate is to provide a framework and process for grading across all relevant sectors of the tourism industry in South Africa. The sectors that can be graded are: Accommodation, Food & Beverage, Meetings, Exhibitions and Special Events.

Tourism, Hospitality and Sport Education Training Authority (Theta)
Theta’s main function is to contribute to the raising of skills for those employed in their sectors. They do this by ensuring that people acquire skills that are needed by employers and communities.

United Nations World Tourism Organisation (UNWTO)
UNWTO serves as a ‎global forum for tourism policy issues and a practical source of tourism know-how.‎ The organisation plays a central role in promoting the development of responsible, ‎sustainable and universally accessible tourism, paying particular attention to the ‎interests of developing countries. Their membership includes 157 countries and territories and more than 300 affiliate ‎members representing the private sector, educational institutions, tourism associations ‎and local tourism authorities.‎ Cape Town Tourism is a proud member of the UNWTO.

Western Cape Investment and Trade Promotion Agency (Wesgro)
Wesgro is the official trade and investment agency for the city of Cape Town, as well as the Western Cape province. The agency is the first point of contact for foreign importers, local exporters and investors wishing to take advantage of the business potential in the region.

Western Cape Provincial Department of Economic Development and Tourism: Tourism Development Directorate
Falling under the broader Western Cape Provincial Department of Economic Development and Tourism, the Tourism Chief Directorate works on projects such as universal accessibility, tourist guide ambassadors, visitor safety and support, quality assurance, provincial visitor information and tourism business development.

Western Cape Metered Taxi Association
The association aims to achieve a regulated industry of metered sedan taxis that provide a 24-hour door-to-door service with quality vehicles and skilled drivers to whoever needs a car driven, within set and affordable tariffs, and in a safe environment.

Western Cape Tourist Guide Registrar
All individuals contracted or employed as a tour guide must be registered with the Tourist Guide Registration Office of the Western Cape Department of Economic Development and Tourism.

Wines of South Africa (Wosa)
Wosa is an independent, not-for-profit organisation which represents all exporters of South African wines and promotes these wines abroad.