Alive! P.T.L. cc is a THETA-accredited training provider which is able to train tourist guides for National Certificate Level 2 as well as going to destinations and equipping learners in their own environment. There is a unique language component in the programme. The company also offers training in English for tourism including pronunciation, business writing for tourism, telephone etiquette and customer care. 

Discount: Cape Town Tourism members only discount: Discounts are negotiable, depending on learner numbers per institution/destination. Expect from 5% to 7%.

Website: http://www.alivetours.net

Fair Trade in Tourism South Africa (FTTSA) is a non-profit organisation that certifies tourism businesses for operating according to the principles of “fair trade”. FTTSA awards a special trademark (or label) to qualifying businesses as a way of signifying their commitment to these principles (fare share, democracy, respect, reliability, transparency, sustainability) and related criteria, including fair wages and working conditions, fair purchasing, equitable distribution of benefits, ethical business practice and respect for human rights, culture and environment. FTTSA also works with tour operators through a logo-use agreement to market certified tourism products. By electing to stay at or use the services of a FTTSA certified establishment, tourists can be assured that their travel benefits local communities and economies, and that the business is operated ethically and in a socially and environmentally responsible manner. Benefits to tourism businesses include enhanced market exposure as well as development benefits through improved business operations. FTTSA also offers two training courses, which target adult learners at a general level and at managerial/decision-making level.This offer will coincide with Cape Town Tourism’s membership year (i.e. from September 1 each year).

Discounts on training course 

FTTSA will also offer 10% discount on the FTTSA 2-day Sustainable Tourism Workshop (normal price is R6 500). This training was developed with Project Literacy and is ideal for general staff to assist with implementing your sustainable tourism business practices.

Discount: 30% discount for first-time certifications! The first five businesses (new applications only) to become certified will receive a 30% discount on their initial annual user fee.

Website: http://www.fairtourismsa.org.za

Interlink offers general and intensive English courses focused on developing listening, speaking, reading and writing skills for effective communication. Business English courses certified by the London Chamber of Commerce and Industry and focused on the professional skills needed for international business communication. Exam preparation courses to gain entrance into an English speaking university enhance your career or move to a different country. Certification will prove you have the necessary standard of English language skills required by employers and universities.

Discount: Cape Town Tourism members only discount: 20% discount on all courses booked.

Website: http://www.interlink.co.za

Rmexpertise is a company dedicated to revenue management and pricing. Our expertise comes from the practical experience gained in the daily application of revenue management and pricing principles, faced with the challenges and opportunities of companies operating on the many levels of service from global to regional, from traditional to low-price, and also value-based product offerings. Our own staff includes technology support analysts, data experts, market, pricing and revenue analysts.

Discount: Rmexpertise offers a solution with outsourced revenue management services staffed with their own team of experts. This means that companies in the accommodation, transports, car rental, retail and aviation industries can all enjoy the benefits of revenue management, without having to incur the costs and staffing to support it within their company.

Website: http://www.rmexpertise.com OR http://www.rmservicegroup.com

Provider of service delivery audits, service gaps analyses, mystery shopping and Consumer Protection Act compliance audits. Service Quest will:
• identify areas for service improvement and provide the necessary training and follow-up which allows for the implementation of a sustainable service solution and service culture in your business.
• identify the internal constraints that impact external service delivery and recommend how best to intervene, offering targeted solutions to ensure your service sets you apart from the competition.

Discount: 10 -15% of services, based on complexity of work to be completed and size of member business requesting our services.

Website: http://www.servicequest.co.za

Able to research, design, teach and facilitate collaborative processes, practices and skills that enable individuals and groups to: relate and communicate productively, think and plan strategically and systemically, learn from successes and failures and create knowledge assets, generate innovative ideas and evaluate the value and impact of initiatives.

Discount: We offer a 10% discount.